top of page

FAQ

 

Q: What is Eleutheria Designs?

A: Eleutheria Designs is a brand that offers a unique and stylish collection of designer

t-shirts. Our designs are inspired by the liberating concept of freedom and are made for people who want to express their individuality.

 

Q: What makes Eleutheria Designs stand out?

A: Eleutheria Designs stands out for its originality and commitment to quality. Our t-shirts are made with high-quality materials and feature bold, eye-catching designs that are sure to turn heads. We also offer a variety of sizes and styles to suit your preferences.

 

Q: Why should I buy Eleutheria T-shirt Designs?

A: Our t-shirts are designed with creativity and passion to bring you a fresh, unique look. Our designs are not only stylish but also comfortable and durable. Plus, our t-shirts are affordable, so you can enjoy quality without breaking the bank.

Q: What is the fit of your T-shirt?

A: The t-shirts are UNISEX to cater to both men and women. Some of our clients prefer the loose fit rather than an actual fitted look. We want our clients to be comfortable, therefore; the fit and contents of the fabric are important. 

​Q: How can I purchase t-shirts from Eleutheria Designs?

A: You can purchase T-shirts from Eleutehria Designs directly from our website. Simply browse our collection, select your preferred size and style, and add it to your cart. We offer secure checkout and fast shipping.

Q: What is your payment & and shipping procedure?

A: Once the online payment is received, Wix performs a 3-5 business day verification check. Once approved the package(s) will be shipped the following day. You should receive your package(s) within 2 -3 weeks. The package will be shipped USPS Monday through Saturday at standard Eastern time. The amount of the shipping fee will appear after you complete your online order.

 

Q: What payment methods are accepted?

A: We accept debit and all major credit cards including Visa, MasterCard, Discover, and American Express, Gift cards, and PayPal. However, the payments are secure because Wix does not use a third-party payment provider and payments are managed from one central dashboard.

 

Q: How long does it take for a payment to process before an order is released?

A: To avoid any fraudulent activity during the payment processing period. Wix performs an account verification of payment; this takes up to 3-5 business days. Therefore, your account is in pending mode until the form of payment is processed and cleared.  

 

Q: What is your return policy?

A: We appreciate your business; however, due to COVID-19; we are not accepting returns or giving refunds on merchandise. This is to protect the safety of our clients and employees from contact with this virus. However, when COVID-19 ceases, our policy will change in the future.

Q: Is there a location to pick up merchandise for online orders?

A: No. This is an online store; therefore, we do not have a location to pick up any orders.

 

Q: Where and how do I select my size and is a size chart included?

A: We offer a size chart on our website to help you determine your correct size. If you have any questions or concerns about sizing, please contact us and we'll be happy to assist you.

 

Q: How do I select more than one color or the color of choice?

A: Certain items do not have more than one choice of color. However, to select the items with two choices of color. Click on the item of choice, the screen will enlarge. Look to the right and you will see a set of black dots. Click on the dot with the first dot being "S: etc... 

Q: How do I view the t-shirts if I am ordering from my cell phone?

A: Click on the t-shirt of your choice. The screen will enlarge, then select your size by clicking on the black dots.

Q: Does Eleutheria Designs carry 3XL and 4XL?

A: Our sizes online are S, M, L, XL, AND 2XL. However, 3XLs and 4XLs are considered special orders and will be ordered upon request. Please send a request to our email: eleutheriatl@gmail.com for your t-shirt order. We will respond within 48 hours of receipt of email. 

Q: What makes Eleutheria Designs different from other t-shirt brands?

A: At Eleutheria Designs, we design our t-shirts with unique and creative artwork that is not found anywhere else. We also use high-quality materials to ensure that our t-shirts are comfortable and durable. Plus, our t-shirts are affordable, so you don't have to compromise on quality to get a great price. 

Q: How do I redeem my gift card?

A: To redeem the gift card, the recipient finds items to purchase on our website. During payment, they select the Redeem a gift card option and enter their unique gift card code. 

 

Q: Does Eleutheria Designs design T-shirts for other companies?

A: Yes. Eleutheria Designs is a designer t-shirt company that is passionate about creating innovative designs. Our mission is to help people express themselves through art and fashion. Along with our signature designs, we also partner with other companies to produce custom designs that align with your vision. Our t-shirts are made with high-quality materials and are designed to be comfortable and stylish. We invite you to contact us so that we can create your t-shirt and/or polo shirt designs for your business, family reunion, and even school events.

Q: Does Eleutheria Designs offer any promotions or discounts?

A: Yes. We offer various promotions and discounts throughout the year. Be sure to check our website or follow us on social media to stay up to date with the latest offers. 

 

                                         Subscribe to our site and receive 10% off your first order

Thanks for submitting!

bottom of page